IT SERVICES

Customer Experience (CX) solutions and services for IT

Every solution is bespoke to your needs, whether that’s the latest technology available or customised development. All delivered as a service.

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Increase capacity, efficiency and accuracy within your workforce

Enhance customer experience by automating business processes using the latest technologies such as Robotic Process Automation (RPA), cloud automation and creating a digital workforce so your team can focus on their core responsibilities.

What you can achieve using ACS

"We help CIO's and IT Heads in their digital transformation journey to deliver outstanding Customer Experience enabling them to provide best-in-class customer service and increase customer satisfaction."
Saif Mohammad
Saif Mohammad
Founder and Managing Partner
"We work in partnership with our clients in identifying the best technologies to maximise their existing digital investments whilst remaining scalable and cost effective to meet future growth."
jets luke
Jets Luke
Technology Partner
"Our service delivery model is planned to ensure our customer gets the best service possible and maximizes the customer experience."
Basheer Khuddus
Basheer Khuddus
Service Delivery Partner

Customer Experience solutions for IT

IT Strategy and roadmap

Our experts have 15+ years experience in delivering IT strategies and roadmaps for Customer Experience.

Project management

We use best practice methodologies such as Prince2 or Agile to keep your project on track throughout its project life cycle.

Enterprise architecture

We will work with you from defining business capabilities to delivering a technical design.

Software development

We can deliver bespoke software development including websites, apps and APIs.

Data and business intelligence

A clearly defined data strategy and roadmap to remove silos across your business ensuring a single version of truth of your data assets and promote shared responsibility.

Automation

Automation of business processes including Robotic Process Automation (RPA), cloud automation and creating a digital workforce.

Support and maintenance

Our excellent support team act as an extended partner to support the services we have delivered.

Managed services

Our comprehensive managed services are delivered by our team of experts to include everything from project inception to aftercare of your systems.

Subscription pricing option

Our pricing options are designed to provide you with the most suitable option for your needs. They include fixed pricing, time and materials and a monthly subscription option.

Our partners

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Speak to the team to discuss your requirements

Schedule a time to speak to our team of experts about what you’re trying to achieve and we’ll show you how the ACS team can help you achieve it.

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