The Challenge
James taxis services the Nottingham area with a consumer base resident in the local area, normally booking their taxi by phone. James taxis have loyal customers that wanted to be able to make reoccurring online bookings via an app or the ability to schedule a future booking at least a month in advance.
How we helped
We built Waveataxi, an app which allows both companies and customers to manage their bookings. Our app is completely unique in the sense that allows taxi companies to manage and maintain their local customer base.
Results
James Taxis wanted customers to book their taxi online via an app. Drivers were able to easily manage their bookings for the week allowing them to control their work schedule accordingly.
Key result 1
Developed a Product
Waveataxi has been developed as a white label product so that any taxi company can register to use it and start serving their customers online in a short time period.
Key result 2
Manage bookings on the go
Customers are able to easily make bookings via an app, which reduces the need for a call centre and clients waiting in a call queue.
Key result 3
Manage your booking
Customers are able to see both current and previous bookings. Easily add, amend or cancel a booking in a few simple steps.
